Privacy Policy

Effective Date: 1st of January 2025

Introduction

Welcome to Dawlati, a professional networking platform specifically designed for UAE-based companies and Emirati nationals. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform, which includes our web portals, and mobile applications (Android and iOS). It also covers your rights regarding your personal data and how you can exercise them.
By using our services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our platform.

1. Information We Collect

We collect a variety of information to operate effectively and provide you with the best experience. This includes:

1.1 Personal Information

During registration and use of our platform, we collect personal details including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Company name and details
  • Emirates ID number (for job seekers)
  • Nationality and other identity verification details

1.2 Employment and Professional Information

  • Job seekers may provide resumes, qualifications, skills, employment history, certifications, and preferences.
  • Employers provide company information, job listings, hiring preferences, candidate feedback, and other professional data.

1.3 Profile Information

Users can create profiles containing job titles, professional summaries, profile pictures, location, and industry experience.

1.4 Usage Data

We collect information on how you interact with our platform, including:

  • Pages and features accessed
  • Clicks, scrolling, and other activity metrics
  • Login times, session duration, and location data (based on IP)

1.5 Communication Data

Any messages or communications exchanged on the platform, including chat conversations between job seekers and employers, email communication through the platform, and notifications.

1.6 Device and Technical Data

We collect information regarding the devices you use to access our platform, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers (e.g., IMEI number)
  • Connection information and error reports

1.7 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, track your activity, and gather information about your interactions with our platform. See section 9 for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery and Enhancement

To provide, maintain, and improve our services, including job postings, application management, communication tools, and analytical insights for employers.

2.2 Personalization

To tailor your experience based on your profile, preferences, and interactions. This includes recommending job opportunities, suggesting candidates, and enhancing search results.

2.3 Verification and Security

To verify user identities, authenticate logins, and ensure the security of accounts and transactions. We also use your information to detect, prevent, and respond to security incidents, fraud, and unauthorized activities.

2.4 Legal and Compliance

To comply with legal obligations, regulations, and court orders. We may also use your information to enforce our terms, prevent misuse, and resolve disputes.

2.5 Communication and Notifications

To send you updates, alerts, and other communications related to your use of the platform. This includes service-related announcements, marketing communications (with your consent), and responses to your inquiries.

2.6 Analytics and Research

To perform data analysis and research for service improvement, feature development, and to provide aggregated insights (such as job market trends) to users and partners.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

3.1 With Employers and Recruiters

When job seekers apply for jobs, their profile, resume, and application details are shared with the relevant employer. Employers may also access candidate profiles that match their hiring criteria.

3.2 With Service Providers and Partners

We engage third-party service providers to support our platform operations. These providers assist us with hosting, analytics, customer support, payment processing, email delivery, and more. These partners are bound by confidentiality agreements and only access your data to perform specific tasks on our behalf.

3.3 In Business Transactions

If our company undergoes a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you if your information is subject to a different privacy policy as a result of such a change.

3.4 For Legal and Compliance Purposes

We may disclose your information to government authorities, regulators, or other parties if required by law, legal process, or court order. This includes sharing data to enforce our terms, protect our rights, and respond to legal claims.

4. Data Protection and Security

We are committed to protecting your information. Our platform employs a combination of industry-standard security measures to safeguard your data against unauthorized access, loss, alteration, or disclosure. These measures include:

  • Encryption of sensitive data during transmission (e.g., using SSL/TLS)
  • Secure data storage with restricted access controls
  • Regular security assessments and vulnerability management
  • Account protection mechanisms, such as two-factor authentication (2FA) and password hashing

Despite these precautions, no system is entirely secure. We cannot guarantee the absolute security of your information and encourage you to take steps to protect your account, such as using strong passwords and keeping login details confidential.

5. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide our services. The retention period is determined by:

  • The purpose for which the data was collected
  • Our legal obligations, including record-keeping requirements
  • The need to resolve disputes, enforce our terms, or prevent misuse

When your data is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

6.1 Access and Rectification

You can view, update, and correct your personal information through your account settings. If you encounter difficulties, you can contact our support team for assistance.

6.2 Data Portability

You can request a copy of your personal data in a structured, machine-readable format. We will provide this data upon verification of your identity.

6.3 Erasure and Account Deletion

You may request the deletion of your account and associated data at any time. Note that certain information may be retained for compliance, legal, or operational reasons, even after account deletion.

6.4 Objection to Processing

You may object to certain types of data processing, such as direct marketing. We respect your choices and provide opt-out mechanisms where applicable.

6.5 Withdraw Consent

If you have given consent for specific data processing activities, you can withdraw your consent at any time. However, this may limit your ability to fully use certain features of our platform.

6.6 Lodging a Complaint

If you believe your privacy rights have been violated, you have the right to lodge a complaint with a supervisory authority within the UAE.

7. International Data Transfers

All data processing and storage occur within the UAE. We comply with local data protection laws and ensure that your data remains secure and private when transferred within the country.

8. Children's Privacy

Our platform is intended solely for users aged 18 and above. We do not knowingly collect personal information from children under the age of 18. If we become aware that a child has provided us with personal information, we will take immediate steps to delete such data.

9. Cookies and Tracking Technologies

9.1 Cookies

Small data files stored on your device that help us recognize you when you return to our platform. Cookies allow us to personalize content, remember your preferences, and track your interactions. You can manage cookie settings through your browser.

9.2 Web Beacons and Pixels

Small graphic images embedded in emails and web pages to track interactions and measure the effectiveness of our communications.

9.3 Analytics Tools

We use third-party analytics services (e.g., Google Analytics) to understand usage patterns and improve our services. These tools may collect data such as IP address, device type, and user behavior.

You can control the use of cookies through your browser settings, but please note that disabling cookies may impact the functionality of our platform.

10. Third-Party Integrations

Our platform may include links or integrations with third-party services, such as payment processors, social media platforms, and cloud providers. These services operate independently of us, and their privacy practices are governed by their own policies. We encourage you to review the privacy policies of these third parties before engaging with their services.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, or legal requirements. When significant changes are made, we will notify you through prominent notices on our platform or via email. The updated policy will include the "Effective Date" and will take effect immediately upon posting. Your continued use of the platform constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us at:
Email: support@dawlati.ae